Operations Associate

Job Summary

Utilizing healthcare revenue cycle expertise, the full-time Operations Associate will perform administrative and operational tasks remotely, focusing on billing documentation, record management, and data analysis to support client success.

Key responsibilities

• Examine patient billing records and documentation for accuracy and compliance with client and payer requirements
• Navigate Patient Accounting systems to research accounts and support billing and collections processes
• Manage healthcare-related documents via fax and handle inbound and outbound communications to resolve account inquiries

Required qualifications

• Minimum of 1 year of experience in a healthcare, revenue cycle, medical billing, or patient accounting environment
• Proficiency in Microsoft Excel, including data entry and basic reporting functions
• Experience managing documents via fax in a professional setting
• Working knowledge of HIPAA regulations and ability to handle Protected Health Information (PHI) confidentially
• Experience reviewing and processing billing-related documentation with attention to detail