Operations Center Analyst

Job Summary

A company is looking for an Operations Center Analyst to support the identification and remediation of client and system issues.

Key Responsibilities

• Coordinate and triage reported issues, investigate solutions, and track progress
• Work independently and collaboratively on project initiatives to ensure consistent service levels
• Complete configuration tasks and resolve processing failures as they arise

Required Qualifications

• Minimum of 2 years of related experience in a technology or healthcare environment
• Bachelor's degree or equivalent work experience
• Experience in a HIPAA regulated environment is preferred
• Familiarity with EDI/X12 transactions and relational databases (SQL)
• Exposure to scripting languages such as PowerShell, Python, or JavaScript