Operations Clerk

Job Summary

Providing exceptional customer service remotely, the full-time Operations Clerk will facilitate vehicle releases from various locations while supporting office functions and ensuring a unique customer experience.

Key responsibilities

• Obtain the release of vehicles from body shops and residences while managing customer inquiries
• Answer and place calls professionally, focusing on call resolution and customer satisfaction
• Utilize company resources to gather information and provide solutions to meet client needs

Required qualifications

• One year of office support experience in a customer service role preferred
• High School diploma
• Proficient with office equipment and computer software, including MS Suite
• Typing speed of 45 WPM or higher
• Bilingual skills are a plus