Operations Consultant

Job Summary

A company is looking for an Operations Consultant: Communications and Technical Writing.

Key Responsibilities

• Assess and enhance the information repository for disability and leave management
• Develop strategies for organizing and maintaining documentation and operational resources
• Create comprehensive communication strategies for product launches and ongoing support

Required Qualifications

• 3+ years of experience in operations, process management, or technical writing
• Strong knowledge of disability and leave programs (e.g., FMLA, STD/LTD)
• Experience with knowledge management platforms (e.g., SharePoint, Salesforce)
• Proven ability to manage multiple projects and work cross-functionally
• Familiarity with compliance standards in disability and leave programs is preferred