Operations Coordinator

Job Summary

A company is looking for an Operations Coordinator to join their Member Operations team.

Key Responsibilities:

• Manage scheduling requests from Cleo Guides and Specialists for accurate session coordination
• Support the Care Activity Team by sourcing relevant information aligned with member needs
• Provide excellent customer support to families and experts

Required Qualifications:

• 1-3 years of experience in an administrative or customer service role
• Availability to work Monday-Friday, 9am to 5pm in Pacific or Mountain time zones
• Comfort with professional software such as Google Sheets, Google Drive, and ticket management systems
• Background or passion for health services related to women's health, maternity, or childcare
• Ability to be organized and proactive while working cohesively as part of a team