Operations Coordinator

Job Summary

A company is looking for an Operations Coordinator to ensure seamless care delivery for older adults.

Key Responsibilities

• Ensure timely and accurate caregiver scheduling, especially during same-day changes or emergencies
• Serve as the first point of contact for urgent client and family needs, providing clear updates and support
• Execute operational tasks including check-ins, staffing activities, and managing inbound communications

Required Qualifications

• 3+ years of experience in customer service or operations in a healthcare, staffing, or call center environment
• Hands-on experience with real-time scheduling, dispatch, or triage
• Demonstrated tech fluency, with comfort navigating multiple platforms (CRM, EMR, or workforce management tools)
• Reliable attendance and commitment to full participation in training and ongoing shifts
• Consistent tenure and accountability in previous roles