Operations Coordinator

Job Summary

A company is looking for an Operations Coordinator for a 10-month remote position.

Key Responsibilities:

• Manage the full lifecycle of credit requests using Salesforce CRM
• Conduct compliance checks to ensure program integrity
• Serve as the primary troubleshooter for award recipients, resolving inquiries and issues

Qualifications:

• 2-4 years of experience in operations, project coordination, or customer service
• Exceptional attention to detail and ability to manage high volumes of tasks accurately
• Experience working with ticketing systems, CRMs, or case management software
• Experience with Salesforce is preferred
• Formal training or certification in customer service is a plus