Operations Coordinator

Job Summary

To support operational efficiency in a fast-paced environment, the full-time remote Professional Services Operations Coordinator will manage resource planning, sales quoting, forecasting, and cross-functional coordination within the services organization.

Key responsibilities

• Support the creation, review, and maintenance of sales quotes and resource forecasts
• Assist with onboarding delivery consultants and coordinate operational activities for client programs
• Identify opportunities for automation and process improvements to enhance operational scalability

Required qualifications

• 1-2+ years of experience in operations, professional services, or related functions
• Familiarity with cybersecurity services and technologies
• Experience with PSA, CRM, CPQ, or resource management platforms, preferably Salesforce or NetSuite
• Strong analytical and organizational skills with proficiency in spreadsheets and reporting tools
• Process improvement mindset with experience in workflow documentation and automation tools