Operations Coordinator

Job Summary

Providing essential administrative support for risk solutions products, the part-time hourly Operations Coordinator will manage operational processes, assist with patient management, and ensure data integrity while working remotely.

Key responsibilities

• Assisting with follow-up tasks from quality review audits and providing technical assistance to staff regarding systems support
• Tracking customer deliverables to ensure timely submissions and initiating action plans for late reports or contracts
• Collaborating with internal departments to address patient/provider issues and participating in company projects as needed

Required qualifications

• Bachelor's degree from an accredited institution preferred
• Two to five years of progressively responsible customer service experience, preferably in health care or provider relations
• Strong medical background with a comprehensive understanding of medical terminology and health care principles
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
• Excellent analytical skills with the ability to interpret data and make informed decisions