Operations Director
Job Summary
Leading a rapidly expanding educational technology program, the full-time salaried Operations Director will manage daily operations, oversee team management, and drive strategic planning in a remote environment.
Key responsibilities:
- Manage daily operations and long-term projects for the educational technology unit
- Hire, train, and supervise department staff while setting clear performance goals
- Partner with executive leadership to design and execute organizational goals and growth initiatives
Required qualifications:
- Bachelor's degree in a relevant field
- 10+ years of progressive service delivery or BPO leadership experience, preferably with large-scale programs
- Prior background in the educational technology (EdTech) sector is highly preferred
- Proven ability to manage and mentor frontline managers in a remote environment
- Strong financial acumen with experience in strategic financial planning and cost optimization
Complete Job Description
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