Operations Lead

Job Summary

A company is looking for an Operations Lead to streamline processes and enhance operational efficiency.

Key Responsibilities

• Monitor department mailboxes and maintain the vendor repository, including onboarding and payment reconciliation
• Ensure compliance with client contractual requirements and support a zero-trust security framework
• Engage in troubleshooting and administration tasks for business systems and foster a continuous improvement mindset

Required Qualifications

• 3-5 years of experience in operations or sales operations, preferably in a digital agency
• Strong experience with Microsoft Excel, PowerPoint, Word, and Teams
• Familiarity with SharePoint, eSignature platforms, and project management fundamentals
• Basic understanding of contract review and vendor management processes
• Demonstrated ability in troubleshooting operational issues and managing multiple projects simultaneously