Operations Manager

Job Summary

A company is looking for an Operations Manager responsible for managing a collections department, including staffing, training, and strategy.

Key Responsibilities

• Manage and oversee the daily operations of the collections department, including staffing and training
• Review monthly reports, analyze issues, and develop corrective action plans
• Establish procedures for operations and create strategic plans for future needs

Required Qualifications

• High School diploma or equivalent
• 4-year college degree in Healthcare Administration or Business preferred
• 5 - 7 years of management experience in credit/collections, preferably in healthcare
• Advanced knowledge of healthcare accounts receivable and Patient Financial Services operations
• Proficient in Microsoft Office (Word and Excel)