Operations Manager

Job Summary

A company is looking for an Operations Manager.

Key Responsibilities

• Serve as the primary contact for service-related inquiries and escalations
• Hire, train, and develop coordinator teams to support operations
• Manage direct reports and oversee operational effectiveness and adherence to SLAs

Required Qualifications

• 3+ years of experience in the pharmaceutical/biotech industry or third-party agency
• Strong working knowledge of Microsoft Excel and Word
• Proven team management skills
• Ability to manage multiple priorities in a fast-paced environment
• Must be located in the Pacific timezone