Operations Manager

Job Summary

A company is looking for an Operations Manager to drive strategic and operational programs across various functions in Customer Success.

Key Responsibilities

• Collaborate with executive leadership to define and implement strategic and operational programs
• Evaluate and optimize capacity planning processes with a customer-centric approach
• Lead operational improvement projects and communicate results to executive leadership

Required Qualifications

• Master's degree in Business Administration, Finance, Statistics, or a related quantitative discipline
• Three years of experience in a related field or job offered
• Experience with business strategy and analytics
• Proficiency in project management and project management tools
• Familiarity with query languages such as SQL or PostgreSQL