Operations Manager

Job Summary

A company is looking for a Senior Enterprise Solutions Manager to oversee operations and client relationships in AI training and application.

Key Responsibilities

• Manage strategic client relationships and ensure operational delivery meets evolving needs
• Oversee complex projects by aligning with clients on work volume and developing project plans
• Innovate and iterate on process design to improve AI training frameworks and models

Required Qualifications

• At least 5 years of experience in operations management, preferably in a client-facing role
• Proven track record of managing client relationships and delivering exceptional service
• Intermediate understanding of financial modeling and data analysis in spreadsheets
• Strong management and leadership skills with experience in capacity planning and project management
• Ability to work remotely and manage teams without in-person interaction