Operations Manager

Job Summary

A company is looking for an Operations Manager (Remote).

Key Responsibilities

• Manage daily activities across multiple operational areas, including client support and claims processing
• Develop operational strategies through assessments, performance reviews, and technology evaluations
• Oversee employee management including recruitment, training, and performance evaluations

Required Qualifications

• Bachelor's Degree in Business or related field, or 4 additional years of relevant experience
• 5 years of progressive experience in operations, including call center and claims environments
• 1 year of supervisory experience or demonstrated leadership capabilities
• Knowledge of call center operations and claims processing workflows
• Highly proficient in Microsoft Office programs