Operations Manager

Job Summary

Driving high-priority initiatives, the full-time remote Operations Manager will optimize marketplace dynamics for Angi Services' largest demand channel, ensuring effective matching of professionals to homeowners while enhancing revenue and customer experience.

Key responsibilities

• Design and implement high-impact initiatives to elevate service quality and customer satisfaction across retail partnerships
• Lead the development of complex service programs and conduct pilot programs to establish optimal pricing and delivery timelines
• Oversee the launch and national expansion of new service offerings while balancing growth, profitability, and customer experience standards

Required qualifications

• 3+ years of experience in operations or a fast-paced tech environment
• Expert-level proficiency in Excel and familiarity with SQL
• Proven ability to synthesize data from multiple channels for strategic insights
• Strong project management skills and experience in cross-functional stakeholder relationships
• Genuine interest in the home services sector and product-centric organizations