Operations Manager

Job Summary

Reporting directly to the Vice President of Learner Development, the full-time Operations Manager will manage program operations, resource allocation for the Learner Development Team, and oversee learner experience logistics in a remote capacity.

Key responsibilities

• Build and maintain internal team meeting rhythms, preparing necessary materials and tracking action items
• Manage resource planning and coordinate logistics for development events, launches, and offsite activities
• Track workstream progress and escalate capacity constraints or timeline risks to the Sr. Director

Required qualifications

• 3+ years of experience in project management, program management, or operational management in cross-functional environments
• Experience with AI tools and frameworks to enhance operational processes
• Proven ability to manage multiple concurrent workstreams and track complex dependencies
• Familiarity with productivity and project management tools such as Slack, Jira, and Google Workspace
• Strong organizational skills with a track record of driving progress in fast-paced environments