Operations Manager

Job Summary

To support operational excellence, the full-time remote Operations Manager will plan, coordinate, and monitor departmental activities while managing and training staff to ensure efficient service delivery.

Key responsibilities

• Develop and maintain strategic partnerships with Line of Business counterparts to address complex business challenges
• Lead projects from inception to completion, facilitating changes in processes and systems
• Implement communication strategies that align with the enterprise's Mission, Vision, Values, and Goals

Required qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of 3 years of management experience, including hiring, training, and performance management
• Knowledge of quality performance monitoring and improvement methods
• Demonstrated ability to analyze work processes and implement changes
• Proficient with word processing and spreadsheet applications