Operations Manager, Government

Job Summary

A company is looking for an Operations Manager, Government.

Key Responsibilities

• Establish individual and team performance goals and develop plans for tracking and reporting performance
• Serve as a problem-solving resource and trainer for team members while ensuring proper agent call monitoring
• Provide ongoing assessments of team members' professional performance and deliver required reports to clients

Required Qualifications

• High School Diploma or GED
• 5 or more years of corporate or government travel consulting experience
• Strong knowledge of Worldspan and SABRE
• Experience in managing team schedules and approving time sheets
• Ability to maintain awareness of team strengths and challenges for professional development