Operations Manager, Telehealth

Job Summary

A company is looking for an Operations Manager, Provider Engagement, Telehealth.

Key Responsibilities

• Own the long-term engagement strategy for Care Team members across the platform
• Develop frameworks and dashboards to track provider performance and engagement signals
• Leverage data analysis tools to uncover trends in provider performance and engagement

Required Qualifications

• 8+ years of experience in strategy, operations, or analytics in a high-growth environment
• Strong analytical skills with proficiency in SQL, Looker, and spreadsheet modeling
• Proven ability to drive complex, cross-functional initiatives from concept to execution
• Experience working with clinical or customer support teams is a plus
• Clear communicator able to distill complex data into compelling narratives