Operations Processor

Job Summary

To support operational efficiency, the full-time remote Operations Processor will manage data entry, maintain participant and client records, and resolve discrepancies while ensuring accuracy and adherence to established guidelines.

Key responsibilities

• Enter participant and client data with 98% accuracy, adhering to service level agreements
• Prepare and maintain client and participant records, ensuring data integrity across systems
• Research and resolve data entry errors within 24 hours to maintain accurate records

Required qualifications

• Associate's Degree required; Bachelor's Degree preferred
• 1-2 years of data entry experience with a focus on accuracy and deadlines
• Proficiency in Google Docs and Microsoft Excel, including data entry and basic formulas
• Knowledge of FSA, COBRA, and voluntary benefits is preferred
• Familiarity with internal data entry systems and tools is preferred