Operations Specialist

Job Summary

A company is looking for an Operations Specialist to ensure data quality and provide proactive solutions for its products and services.

Key Responsibilities

• Resolve escalated support and implementation issues while adhering to internal service level agreements
• Perform root cause analysis and document work clearly in all tools and tickets
• Audit customer products daily for comprehensive and accurate matching

Required Qualifications

• Proven team collaboration experience
• Demonstrated technical ability in a relevant role
• Familiarity with Agile or Kanban methodologies
• Understanding of JSON and regex
• SQL skills