Operations Specialist

Job Summary

A company is looking for an Operations Specialist (Payoffs) to manage mortgage payoff requests in a fast-growing real estate technology environment.

Key Responsibilities

• Manage payoff requests from intake through completion with accuracy
• Follow up with mortgage companies to obtain payoff amounts and escalate time-sensitive cases
• Provide timely updates to customers and maintain accurate records in internal systems

Required Qualifications

• Must be U.S.-based with reliable internet access
• Ability to work standard U.S. business hours in a fast-paced environment
• Experience managing high-volume, time-sensitive work
• Interest in improving processes and workflows
• Comfort with triaging and prioritizing tasks independently