Operations Specialist

Job Summary

A company is looking for an Operations Specialist to ensure smooth operations by processing various documents.

Key Responsibilities

• Process inbound and outbound documentation including policy changes and appointments
• Manage daily lockbox payments and handle declined payments
• Initiate ACH and credit card reversals when necessary

Required Qualifications

• Detail-oriented and quality-focused
• Ability to thrive in a dynamic environment and adapt quickly to change
• Enjoy working independently and taking initiative
• Experience in a fast-paced startup environment is a plus
• Familiarity with mortgage industry processes is advantageous