Operations Specialist

Job Summary

A company is looking for an Operations Specialist I.

Key Responsibilities

• Set up new orders and confirm job milestones while adhering to standard work practices
• Provide proactive updates to customers regarding delays and alternative solutions
• Manage inbound and outbound communications, ensuring timely responses and issue resolution

Required Qualifications

• High school diploma or equivalent
• Experience in a customer service or operations role preferred
• Ability to navigate and interpret airline booking and tracking websites
• Familiarity with logistics or freight forwarding is a plus
• Willingness to learn and adapt to new processes and technologies