Operations Specialist

Job Summary

Seeking an organized and detail-oriented Operations Specialist, the full-time remote position will manage day-to-day order operations, oversee fulfillment processes, and ensure timely delivery of customer swag programs.

Key responsibilities

• Manage daily order operations, including placing and tracking print orders with suppliers
• Monitor inventory levels and coordinate with vendors on stock issues
• Respond to customer inquiries and handle support tickets related to order fulfillment

Required qualifications

• 2+ years of experience in operations, logistics, or customer service roles
• Proficiency with tools such as Excel/Sheets, Slack, and CRM/ticketing systems
• Strong project management and communication skills
• Experience in fast-paced remote team environments
• Familiarity with shipping and fulfillment processes is a plus