Operations Specialist

Job Summary

Managing a portfolio of open court hearings, the full-time remote Operations Specialist will secure attorney coverage on tight deadlines, negotiate fees in real time, and maintain communication with law firms to ensure smooth operations.

Key responsibilities

• Secure attorney coverage for court hearings through phone, text, and email outreach
• Negotiate fees and manage multiple competing priorities effectively
• Onboard new attorneys and keep clients informed about hearing statuses

Required qualifications

• 1+ year in a role involving high-volume phone outreach or direct negotiation
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Ability to remain calm and decisive under deadline pressure
• Comfortable with technology and quick to learn new platforms
• High school diploma or equivalent