Operations Specialist

Job Summary

To support a fast-paced legal-tech environment, the full-time remote Operations Specialist will manage a portfolio of court hearings, negotiate attorney coverage, and maintain communication with law firms while ensuring timely updates and accurate data management.

Key responsibilities

• Secure attorney coverage for court hearings through proactive outreach and negotiation
• Triage and prioritize competing hearings while managing last-minute changes and cancellations
• Onboard new attorneys and maintain clear communication with law firms regarding hearing statuses

Required qualifications

• 1+ year in a role involving high-volume phone outreach or direct negotiation
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Ability to remain calm and make decisive decisions under deadline pressure
• Comfortable with technology and quick to learn new platforms
• High school diploma or equivalent