Operations Specialist

Job Summary

Managing a portfolio of court hearings, the full-time remote Operations Specialist will secure attorney coverage under tight deadlines, negotiate fees in real time, and maintain communication with law firms and attorneys to ensure seamless operations.

Key responsibilities

• Secure coverage for open court hearings by reaching out to attorneys via phone, text, and email
• Negotiate fees and handle counteroffers while protecting profit margins
• Prioritize and manage multiple competing hearings and maintain accurate records of activities

Required qualifications

• 1+ year in a role involving high-volume phone outreach or direct negotiation
• Strong organizational skills to manage multiple tasks without oversight
• Ability to remain calm and decisive under pressure
• Comfortable with technology and quick to learn new platforms
• High school diploma or equivalent