Operations Specialist

Job Summary

Detail-oriented and organized, the fully remote Operations Specialist will process operational documents, manage payment transactions, and support internal teams through accurate record maintenance and administrative tasks in a fast-paced environment.

Key responsibilities

• Process inbound and outbound operational documentation, including account updates and policy changes
• Manage daily payment processing activities, including lockbox payments and payment resolution
• Collaborate with internal departments to resolve discrepancies and enhance operational efficiency

Required qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• 2+ years of experience in operations, administrative support, or related fields
• Experience processing high-volume transactions with exceptional accuracy
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
• Self-motivated with the ability to work independently in a remote environment