Operations Specialist

Job Summary

To support back-office operations for cannabis industry clients, the contract Operations Specialist will manage high-volume cash intake, reconciliation, and documentation while ensuring compliance with banking regulations, all in a remote work environment.

Key Responsibilities

• Process, verify, and settle daily transactions across deposit, loan, and general ledger systems, ensuring accuracy and completeness
• Originate, review, and release domestic and international wire transfers in accordance with regulatory procedures and compliance standards
• Identify, investigate, and resolve transaction exceptions while serving as the primary escalation point for the Customer Service team

Required Qualifications

• 2+ years of experience in bank operations, back office processing, or a similar transaction-processing role
• Hands-on experience with wire transfer processing (Fedwire/SWIFT) and ACH processing (NACHA file formats)
• Working knowledge of BSA/AML, OFAC, and Regulation E requirements related to payment processing
• Experience with core banking platforms and payment/wire systems (e.g., Fiserv, Jack Henry, FIS, or similar)
• Proficiency in Microsoft Excel and other Office applications