Operations Specialist I

Job Summary

A company is looking for an Operations Specialist I (Medical Device).

Key Responsibilities

• Set up new orders and confirm job milestones while adhering to standard practices and client-specific instructions
• Provide proactive updates to customers regarding delays and alternative solutions to ensure timely deliveries
• Manage inbound and outbound communications, addressing requests and resolving issues through various channels

Required Qualifications

• High school diploma or equivalent; further education in logistics or related field is a plus
• Experience in a customer service or operations role preferred
• Familiarity with logistics software and airline booking systems
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Willingness to learn and adapt to new technologies and processes