Operations Supervisor

Job Summary

A company is looking for a Supervisor, Operations to oversee entry and processing staff while ensuring efficient workflow and quality standards.

Key Responsibilities

• Supervises staff, monitors workflow, and ensures timely and accurate processing to meet organizational objectives
• Develops policies and procedures to improve efficiencies and supports new contracts or programs
• Collects and analyzes operational data to identify efficiency improvements and responds to customer inquiries

Required Qualifications

• Bachelor's Degree in a related field or equivalent work experience required
• 2+ years of direct supervisory experience, including hiring and firing authority for a minimum of ten associates
• 2+ years of experience in healthcare (government healthcare delivery preferred) or production environment required
• Experience in Medicare is highly preferred; experience in enrollment is highly desired
• May require US citizenship and current security clearance