Operations Supervisor, Government Travel
Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Feb 27, 2026
Job Summary
A company is looking for an Operations Supervisor, Government Travel.
Key Responsibilities
- Supervise and develop travel consultants to enhance team performance and achieve service level requirements
- Manage real-time operations of phones, emails, and queues, adjusting staff as needed for unexpected volume spikes
- Act as a subject-matter expert on government contracts and provide coaching and feedback to travel consultants
Required Qualifications
- Minimum of 5 years managing global travel services
- Extensive knowledge of government regulations, including FTR, JRT, and the Fly America Act
- Proven track record of meeting customer service expectations related to SLAs
- High school diploma or GED with relevant experience or training
- Proactive approach to identifying and resolving issues
COMPLETE JOB DESCRIPTION
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Job is Expired