Operations Supervisor - Remote

Job Summary

A company is looking for an Operations Supervisor for Snow & Landscaping, working remotely.

Key Responsibilities

• Lead a client-centric team to ensure service delivery meets or exceeds client expectations
• Manage operational delivery objectives based on client scopes of work and service level agreements
• Analyze performance metrics to drive customer service experience and quality assurance

Required Qualifications

• 3+ years of experience in an Operations Supervisor role, preferably in exterior services or a service-related field
• Knowledge of the landscape and snow industry
• Advanced proficiency in Microsoft Office, especially Excel
• Strong mathematical skills for data analysis and report creation
• Ability to analyze and disseminate data effectively