Operations Support Associate

Job Summary

A company is looking for an Operations Support Associate.

Key Responsibilities:

• Complete standard and non-routine business processes to support sales and branch operations
• Document tasks into process flows and assist in developing training material for customer processes
• Resolve customer issues related to orders and contracts, ensuring timely billing and invoicing

Required Qualifications:

• High school diploma or equivalent plus 2 years of applicable work experience, or a Bachelor's degree in a related field
• Experience in handling customer contracts and billing processes
• Familiarity with ERP systems and standard Microsoft Office applications
• Ability to work both independently and as part of a team
• Understanding of general business concepts and processes