Operations Support Coordinator

Job Summary

Providing after-hours support to Drivers and Clients, the part-time Operations Support Coordinator will assist with order fulfillment, dispatching, and application completion while delivering excellent customer service remotely.

Key responsibilities

• Develop relationships with drivers to understand their availability and preferences
• Handle scheduling needs of clients and assist in completing Verifications of Employment
• Conduct Orientation calls with drivers to prepare them for their first day

Required qualifications

• Experience in staffing or a transportation/dispatch background
• Ability to work independently with minimal supervision and maintain organization
• Flexibility to identify and respond to changes in priorities
• Proficient in oral and written communication, ensuring clarity and professionalism
• Strong listening skills to effectively communicate with drivers and clients