Operations Support Manager

Job Summary

A company is looking for an Operations Support Manager to lead Business Operations support functions and ensure operational discipline across the account.

Key Responsibilities

• Align Business Operations activities with the annual budget and develop approval processes for operational spending
• Own end-to-end People Data workflows and ensure data quality and organizational integrity across HRIS systems
• Build and maintain Smartsheet solutions to enable scalable workflows and monitor operational performance for continuous improvement

Qualifications

• 5+ years in business operations, operations support, or a related function
• Experience in process improvement, workflow design, and operational controls
• Strong analytical and reporting capability, preferably with Workday reporting experience
• Proven ability to lead teams and manage competing priorities in a high-volume environment
• Advanced Smartsheet experience in managing operational workflows and process governance