Operations Support Specialist

Job Summary

A company is looking for an Operations Support Specialist to provide administrative support in a remote setting.

Key Responsibilities

• Facilitate coverage of cancelled direct care appointments and notify Behavior Analysts of changes
• Assist with new client onboarding by obtaining missing documents and answering inquiries
• Modify Behavior Technicians' schedules and track adherence to cancellation policies

Required Qualifications, Training, and Education

• Minimum High School Diploma; Bachelor's Degree preferred
• Knowledge of HIPAA regulations
• Proficiency in Applied Behavior Analysis terminology preferred, not required
• Registered Behavior Technician (RBT) certification or experience as a Behavior Technician preferred, not required
• Strong time management and organizational skills