Operations Support Specialist

Job Summary

A company is looking for an Operations Support Specialist to assist with daily tasks for the operations team.

Key Responsibilities

• Provide daily support and assistance to the manager of technical support and the support and implementation teams
• Review incoming launch projects for accuracy, identify data inconsistencies, and report duplicate projects and accounts
• Collaborate with launch and sales teams to ensure updated contact information and accurate project creation

Required Qualifications

• Experience with CRMs, specifically Salesforce
• Ability to quickly identify and correct data anomalies and inconsistencies
• Quick learner, able to follow outlined processes with accuracy
• Strong communication skills to articulate action steps and document project errors