Operations Support Specialist

Job Summary

A company is looking for an Operations Support Specialist (Contractor) to assist in tutoring operations.

Key Responsibilities

• Track and communicate tutor support status, issues, risks, and decisions to management
• Coordinate, organize, and prioritize multiple projects in a fast-paced environment
• Monitor Slack channels and provide responsive real-time support to tutors

Required Qualifications

• 1+ years of experience supporting operational processes in a service environment
• Strong proficiency in Excel and Google Sheets
• Proficiency in Google Workspace
• Experience managing self-directed projects
• Comfortable learning new tools and platforms