Operations Support Specialist

Job Summary

Operations Support Specialist is a remote, hourly position responsible for providing administrative support to the Operations Manager and Director of ABA Services, facilitating appointment coverage, and ensuring adherence to policies and procedures.

Key Responsibilities

• Facilitate coverage of cancelled direct care appointments and notify Behavior Analysts of changes
• Manage new client onboarding by obtaining missing documents and assisting with inquiries
• Modify Behavior Technicians' schedules and track adherence to the cancellation policy

Required Qualifications

• Minimum High School Diploma; Bachelor's Degree preferred
• Knowledge of HIPAA regulations
• Proficiency in Applied Behavior Analysis terminology preferred, not required
• Registered Behavior Technician (RBT) certification or experience as a Behavior Technician preferred, not required
• Strong time management and organizational skills