Operations Support Specialist
Job Summary
Supporting client engagement in a part-time remote capacity, the Operations Support Specialist will manage attendance for client groups, check in with clients who miss sessions, and collaborate with the clinical team during evening and weekend hours.
Key responsibilities
- Take attendance for client groups and sessions
- Call clients who do not show up for their scheduled groups to encourage continued engagement
- Collaborate closely with the clinical team to support client connection to programming
Required qualifications
- High School Diploma or GED
- Less than 1 year of relevant experience
- Comfortable working evenings and weekends
- Strong phone communication and interpersonal skills
- Ability to work independently in a remote setting
Complete Job Description
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