Operations Team Lead II

Job Summary

A company is looking for an Operations Team Lead II.

Key Responsibilities:

• Serve as a functional expert in the insurance program, handling day-to-day escalations
• Manage a remote team, prioritize productivity, and support professional development
• Collaborate with cross-functional teams to deliver exceptional experiences to providers and clients

Required Qualifications:

• 2-4 years of experience in a similar role, managing a team of at least 6 employees
• Experience in a high-growth startup environment
• Ability to self-serve and investigate to obtain necessary information
• Passion for mental health and the company's mission
• Experience in healthcare, specifically in insurance and billing