Operations Trainer

Job Summary

A company is looking for an Operations Trainer to deliver engaging training to internal post-sales teams.

Key Responsibilities

• Facilitate virtual instructor-led training sessions for onboarding and product education
• Collaborate with Learning Experience Designers to enhance training programs
• Manage training session scheduling and evaluate trainee progress

Required Qualifications

• 0-2 years of experience in training, education, or support roles
• 2 years of technical troubleshooting and customer service experience with high performance metrics
• General knowledge of adult learning principles and training delivery strategies
• Bachelor's degree or equivalent experience in a related field
• Proficient in virtual training tools such as Google Meet, Zoom, or Microsoft Teams