Operations Trainer - Technical Writer

Job Summary

A company is looking for a Trainer, Operations (Technical Writer & Documentation Specialist).

Key Responsibilities

• Design and develop training materials and documentation to support operational goals
• Facilitate instructor-led training sessions and provide coaching to employees
• Maintain and update a centralized repository of training and documentation materials

Required Qualifications

• Bachelor's degree in Business Administration, HR, Education, Healthcare Administration, or related field
• 3-5 years of experience in training delivery, technical writing, or instructional content development
• Proficient in Microsoft Office Suite and content management tools like SharePoint or Confluence
• Familiarity with LMS platforms and eLearning tools such as Articulate or Camtasia
• Strong organizational and project management skills to handle multiple training initiatives