Order Entry Representative

Job Summary

Working remotely on a full-time basis, the Order Entry Representative will handle customer inquiries and orders, process transactions, and collaborate with various departments to resolve customer issues while maintaining a commitment to customer satisfaction.

Key Responsibilities

• Professionally handle incoming requests, inquiries, and orders from customers and field sales
• Process orders and changes in accordance with established procedures
• Collaborate with multiple departments to ensure prompt and thorough resolution of customer issues

Required Qualifications

• Associate degree in a related field or 2 years of related education/experience required; Bachelor's degree preferred
• 2+ years of experience in customer service, sales, or other relevant fields required
• Proficiency in MS Office and Google applications, along with query tools and database systems
• Strong business math skills and the ability to read and interpret data and reports
• Ability to work independently and as part of a team, adapting to changing requirements and priorities