Order Fulfillment Process Specialist

Job Summary

A company is looking for a Process Specialist to manage order fulfillment tasks remotely.

Key Responsibilities

• Conduct regular reviews of customer orders and manage them through the provisioning lifecycle
• Oversee site readiness activities and coordinate test and turn-up readiness
• Handle the ticketing process, ensuring timely resolution of issues and processing MACD service requests

Required Qualifications

• High School Diploma or GED equivalent
• At least 2 years of relevant work experience
• Able to maintain password integrity and ensure non-disclosure of client information
• Must comply with set work/break schedules to meet service levels
• Ability to adhere to and report information security-related incidents promptly