Order Management Coordinator

Job Summary

Managing commercial service orders, the full-time Order Management Coordinator will accurately interpret, process, and oversee orders from initial receipt through completion while working remotely across various states.

Key responsibilities

• Enter and verify commercial orders in the order entry system, ensuring all product and network requirements are met
• Manage multiple time-sensitive orders and coordinate with various departments to ensure timely service delivery
• Collaborate with Sales and Customer Service to confirm that orders meet customer specifications for provisioning

Required qualifications

• Associates degree (or higher) -OR- 2+ years of professional work experience
• 3+ years of experience in telephony, customer service, or data entry
• 1+ years of experience using a PC with various software packages
• Familiarity with telecommunications products and provisioning practices
• Ability to type at least 45 WPM and manage multiple tasks effectively